Return & Refund Policy

Effective Date: July 1, 2025

1. All Sales Are Final

All purchases are custom-made, part of a limited, one-time edition, and are non-refundable and non-returnable. We do not accept returns, exchanges, or cancellations beyond the permitted cancellation window. By placing an order, you acknowledge and accept these terms.

2. 24-Hour Cancellation Window

You may request to cancel your order within 24 hours of purchase by emailing us at j@studio3.space. After 24 hours, cancellation is no longer available.

3. Shipping & Delivery

All orders include shipping insurance up to the full value of the order.
Once a package is marked as “Delivered” by the shipping carrier, the order is considered complete. We are not responsible for any shipping issues, delays, theft, or damage in transit.

4. International Orders

International orders require custom shipping coordination.
Please contact us before placing an order at j@studio3.space to discuss available options, shipping fees, and customs duties.

5. Product Details & Variations

Each piece is produced individually. Slight variations in size, color, or finish are normal and expected due to the nature of the materials and process. Images shown are visual approximations and may not reflect the exact physical product received.

6. Contact

For questions, order updates, or to request a cancellation within the 24-hour window, contact us at:
📩 j@studio3.space

We aim to respond within 2 business days.

7. Policy Acknowledgment

This policy is clearly presented at checkout and on our website. By placing an order, you confirm that you have read and agreed to these terms.